SUINCO QUALITY POLICY
June 2003

• 100 % Customer Satisfaction

To supply non ferrous metal smelters in Chile and abroad with certified release agents and a total satisfaction related with all their technical and operational aspects.

• Long Term Vision with our customers

Permanent preoccupation in future needs of our customers, generating today activities that allow us to incorporate our experience in this area and developing in close cooperation with them, products for their new needs.

• Suppliers committed with quality

Interact with our suppliers looking for a mutual benefit relationship. They supply us with quality products to / at our total satisfaction and we became in trustable and predictable clients with long term vision.

• Employees committed with quality

To promote professional development, looking for team work and a commitment with quality

• Permanent evaluation of quality management

To hear opinions from our employees, suppliers and customers concerning our products quality and management to evaluate and continuously improve our QUALITY SYSTEM.

The Management is committed with quality and we assure that this policy is known, applied and actualized at all levels of the company.

   
        Rodolfo Lorca Bustamante
                General Manager
                  Suinco S.A.
              rlorca@suinco.cl